This Privacy & Cookie Policy explains how Quinta do Casal Monteiro (“we”, “us”, “our”) collects, uses and protects your personal data when you visit our website or contact us. We process personal data in strict compliance with applicable data protection legislation, including the General Data Protection Regulation (EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016).
The rules described in this Privacy & Cookie Policy apply to all our services made available online, by email or by telephone. Quinta do Casal Monteiro may update this Policy from time to time, so we kindly invite you to visit this page regularly to stay informed of the latest version.
By using this website, you acknowledge that you have read and understood this Policy and agree to the collection, use and disclosure of your personal data as described here.
You can browse most of our website without providing any personal data. However, certain features — such as sending us a direct message or requesting information — may require you to provide personal data (for example, your name, email address and message content).
Direct messages and contact forms
When you contact us through the website, email or other channels, we collect the personal data you choose to share
so that we can answer your questions, provide information about our wines and services, or follow up on your
requests.
We will only use your data for the specific purposes for which it was provided and will not sell or disclose it to third parties for unrelated purposes.
When you use our website, certain technical and usage information is collected automatically, such as:
This information is used in aggregated and anonymous form to help us understand how visitors use our website, improve content and navigation, and, in some cases, to tailor offers or communication (for example, on the website or via email or social media), provided you have consented to the corresponding cookies.
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Quinta do Casal Monteiro uses security procedures and systems in line with applicable legal requirements, including the use of Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and our servers.
Our servers are protected by firewall systems and other security measures designed to prevent misuse or unauthorised access.
Cookies are small text files stored on your device through your browser. They allow the website to remember your actions and preferences over a period of time (such as pages viewed, language, date and time of visits), but they do not contain directly identifiable personal data.
Cookies help us:
We use Google Analytics to collect anonymous usage data. Your IP address is anonymised before being sent to Google. No personally identifiable information is stored or shared through these cookies.
On your first visit, a cookie banner will ask you to choose whether you accept the use of analytics and marketing cookies in addition to necessary cookies. If you click “Accept”, the corresponding cookies may be set and analytics scripts (such as Google Analytics) may be loaded.
You can change your choices at any time by using the “Cookie preferences” link or button available on the website. There you can:
You can also manage or delete cookies directly in your browser settings. Please note that if you block some types of cookies, parts of the website may not function properly.
Under the GDPR and applicable data protection laws, you have the right to:
You also have the right to lodge a complaint with the competent data protection authority if you believe your rights have been infringed.
For any questions about this Privacy & Cookie Policy or to exercise your data protection rights, please contact us at web@casalmonteiro.pt.
You can contact us at any time to review, update or request the deletion of your personal data stored in our systems. Requests can be sent to web@casalmonteiro.pt.
Personal data associated with a user account or direct contact may be retained for up to five (5) years after the last interaction, unless a longer retention period is required or permitted by law.
If you have any questions about how we handle your data, please do not hesitate to contact us.
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